About Me

I'm In The Gaming&IT Industry With 18 Years Of Experience.

Once upon a time in the digital realm, whenever things got messy, there was an operations manager to call — me. For over 18 years, I’ve been bringing order to chaos across games, tech projects, and online communities, turning numbers into stories and teams into trusted companions. KPIs are my compass, collaboration is my magic, and chaos is simply a puzzle waiting to be solved. From influencer campaigns to player events, and from customer experience to working side by side with product teams, I enjoy making processes smoother and work a little more joyful. I pay close attention to the details, simplify the complex, and believe that every well-crafted plan deserves a happy ending. ✨

Deniz Simsek

Operation Manager

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Learning

My Education

2011-2022

01 Ankara & İstanbul

Licenses & Certifications

Quality Standards in Customer ServiceI learned how great service is built on consistency, empathy, and clear standards—because quality isn’t accidental, it’s designed. Build Your Skills in [...]

Ankara

02

Diploma In Visual Communication Design

Rooted in Visual Communication Design, I see the world as a composition where ideas need rhythm, balance, and a clear voice. This perspective guides how I build experiences—turning complex [...]

2007

Projects

Team Work

Happy Clients

Creativity

My Experience

Involvement

2021

Jan to Feb

2024

Operation Manager

IGG

I orchestrated teams and processes like a living system—coordinating daily work, reviewing performance, and guiding people toward a shared rhythm [...]

Dec to Jan

2021

Customer Service Operation Team Lead

IGG

I wove strong, respectful relationships with department managers and campus teams, creating a culture where collaboration flowed naturally. By [...]

Customer Support Operation Manager & Community Manager

Bigpoint GMBH

In the heart of a bustling game world, I watched over communities and support teams, helping voices from many languages come together in harmony. [...]

Mar to Dec

2019

Sales Supervisor

Ozturk Residence

Supervising SalesI oversee sales with a people-first mindset, balancing customer-focused service with strong teamwork to create results that feel [...]

Jun to May

2006

2008

Feb to May

2009

Graphic Artist

GoTurkey

rom February 2008 to May 2009, I worked as a Graphic Designer and Content Creator for GoTurkey, Türkiye’s official tourism promotion portal, [...]

Apr to Apr

2010

Teamler

GameForge

I managed game teams, hosted both internal and external forums, and planned and executed in-game and community events—creating spaces where [...]

Communication Director

Nitrado

Behind the scenes of the game world, I gently placed the right roles into the right hands, helping teams move in harmony and supporting them [...]

Feb to June

2013

Community Manager

Innogames

I cared for an online game community like a living world—guiding support teams, hosting forums, and nurturing connections with players, fansites, [...]

Dec to Jan

2014

2009

Oct to Aug

2014

Project Manager

Pleksus IT

I guided the entire software journey from beginning to end, introducing new methodologies like gentle spells that brought clarity and flow. By [...]

My Services