Deniz Simsek

Senior Operation Supervisor

R E S U M E

Education

2023 -
Istanbul University

Management Information Systems

A management information system (MIS) is an information system used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context. In a corporate setting, the ultimate goal of using management information system is to increase the value and profits of the business.

2002 - 2007
Baskent University

Visual Communcation Design

Communication design is a mixed discipline between design and information-development which is concerned with how media communicate with people. A communication design approach is not only concerned with developing the message in addition to the aesthetics in media, but also with creating new media channels to ensure the message reaches the target audience. Some designers use graphic design and communication design interchangeably due to overlapping skills. Communication design can also refer to a systems-based approach, in which the totality of media and messages within a culture or organization are designed as a single integrated process rather than a series of discrete efforts. This is done through communication channels that aim to inform and attract the attention of the people one is focusing one's skills on. Design skills must be tailored to fit to different cultures of people, while maintaining pleasurable visual design. These are all important pieces of information to add to a media communications kit to get the best results.

Experience

2019 -
IGG

Sr. Operation Supervisor

"I manage local teams for social media, customer support, and localization. I plan and budget for offline and online events for players while monitoring user interactions. I aim to improve the Turkish version's key performance indicators with the business development team. Additionally, I collaborate with developers, designers, and product teams to coordinate digital marketing and influencer campaigns."

2015 - 2019
Bigpoint GMBH

International Customer Support Operation Manager

"Managing local teams, monitoring game analytics using Tableau, planning offline and online events, conducting influencer marketing, preparing in-game sales packages, and ensuring quality assurance for gameplay."

2009 - 2014
Pleksus IT

Project Manager

"Managed clients, perform quality assurance from the beginning to the end of coding, and collaborate with a team of developers and designers."

2010 - 2014
Innogames GMBH

External Community Manager

"Managed CS department and as Community manager I planned social media posts/events (ingame &SM)"

2013 - 2013
Nitrado

Director of Communication

"Distribute roles and responsibilities for games to the support team staff."

2007 - 2010
Gameforge GMBH

Game Admin

Team management, hosting internal and external forums, planning, and executing events and contests (in-game and on the forum).

2009 - 2010
GoTurkey.com

Graphic Designer & Data Entry Specialist

"Design all content images for the official website of Turkiye. - Perform data entry for historical places and history. - Perform HTML and CSS coding."

Coding Skills

PHP

50%

HTML

80%

CSS

80%

Design Skills

Web Design

80%

UI/UX Design

65%

Logo Design

87%
@2023 Deniz Şimşek